Responsible Gaming

Gaming Should Be Entertainment

At Big Thinking Business, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Playing should always be within your means and never at the expense of your wellbeing, relationships, or financial security.

We encourage all players to gamble responsibly and to seek help if gambling becomes a concern.

Age Verification

In New Zealand, you must be 18 years of age or older to participate in online gambling. It is your responsibility to ensure you meet the legal age requirements in your jurisdiction before accessing any gaming services.

If you are under 18, please do not register or play. We take underage gambling very seriously and encourage parents and guardians to use appropriate content filters and monitoring software.

Warning Signs of Problem Gambling

Do any of these warning signs apply to you? If so, it may be time to seek support:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from family, friends, or partner
• Gambling with money needed for essential expenses (rent, bills, food)
• Neglecting work, study, or personal relationships due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Increasing amounts of time or money spent on gambling
• Failed attempts to cut down or stop gambling
• Borrowing money to gamble or pay gambling debts
• Using gambling to escape problems or negative emotions
• Lying about the extent of your gambling involvement

If you've recognized any of these signs, support is available and help is just a call away.

Self-Help Tools & Features

Most reputable online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're prepared to lose in a set period
• Reality Checks: Receive regular notifications about how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Cooling-Off Periods: Take a break from gambling for a set period
• Account Closure: Close your account if you need to stop gambling entirely

We strongly encourage you to use these tools as part of your responsible gaming strategy.

Support Organizations & Resources for New Zealand

If you or someone you know is struggling with problem gambling, professional help is available:

New Zealand

• Problem Gambling Foundation (Te Hiranga Hauora)
  Free, confidential support for problem gambling
  www.problemgambling.nz
  Phone: 0800 664 262 (free call)
• Gamblers Anonymous
  Support group meetings throughout New Zealand
  www.gamblersanonymous.org.nz

International Resources

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• United Kingdom: GamCare – www.gamcare.org.uk
• United Kingdom: GamStop – www.gamstop.co.uk
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org

If You Need Help

Problem gambling affects not only individuals but also their families and communities. There is no shame in seeking help, and support is available 24/7.

If you're struggling with gambling, please reach out today:

• Contact the Problem Gambling Foundation on 0800 664 262
• Visit www.problemgambling.nz for confidential support
• Speak to a trusted family member or friend
• Consult your GP or mental health professional

Remember: Help is always available. You don't have to face this alone.